We always try to be a good neighbour and take our role in the community almost as seriously as we take providing our clean and waste water services.

We believe the best way we can make a real difference is through volunteering. Our people love getting out and doing their bit, and during 2016/17 we continued to offer our colleagues the change to get involved with our 'Hands Up' programme and ‘Big Wish for Ethiopia’ campaign.

Hands Up enables our colleagues to get involved in a wide range of volunteering - to volunteering at a nature reserve of one of our partner organisations to being reading mentors as part of our 'Right to Read' programme or becoming a School Governors.  To deliver our volunteering opportunities, we work in partnership with the RSPB, Canal & Rivers Trust and Yorkshire Wildlife Trust.

Our Big Wish for Ethiopia campaign brings together our partnership work with WaterAid focusing on six key areas:- fundraising, volunteering, education, customer engagement, influencing and capacity building.  We have committed to raising £1m for projects in Ethiopia between 2014 and 2019, and by March 2017 we had raised £732,000 against our target of £600,000.

Our Big Wish youth engagement campaign, which commenced in 2015, had a target of 85 events to be delivered during the financial year, and we out-turned at 112 events.

In 2017/18 we will continue our fundraising towards our £1m target and aim to deliver 125 events during the 12 month period, including supporting The Scout Associations ‘A Million Hands’ Community Impact badge.

Our volunteering policy can be found here